** This toolkit is being updated by the World Bank shortly. **

When designing this toolkit certain standard assumptions were made. These same assumptions were made when translating the assessment results into the final findings and recommendations. 

The key assumptions are:

  • The individuals completing the questionnaires were relatively familiar with the areas covered and thus the questions are as complete and accurate as possible. 
  • There is some interest in identifying and resolving any readiness gaps. 
  • The government is already using computerized systems. 
  • The country already has a basic Internet infrastructure. 
  • The country has a full-time IT team.