About The Contributors

Module Authors and Editors

Rob Frieden (Author of Module 5)

Rob Frieden holds the Pioneers Chair and serves as Professor of Telecommunications and Law at Penn State University. He has written over seventy articles in academic journals and several books, most recently Winning the Silicon Sweepstakes: Can the United States Compete in Global Telecommunications, published by Yale University Press. Before accepting an academic appointment, Professor Frieden held senior U.S. government policy making positions, practiced law and worked for two startup telecommunications ventures. Professor Frieden holds a B.A., with distinction, from the University of Pennsylvania and a J.D. from the University of Virginia.

Janet Hernandez (Author of Module 1)

Janet Hernandez is a President of Telecommunications Management Group, Inc. (TMG). She is an attorney with over 20 years of experience in the ICT sector, advising domestic and international communications companies and governments on regulatory, commercial and transactional, and trade matters in Africa, the Americas, Asia-Pacific, Europe, and the Middle East. She has extensive experience on licensing, spectrum, broadband, mobile termination rates, convergence, market access and Internet-related issues, among others. She obtained her law degree from the University of Pennsylvania Law School and her undergraduate degree with honors from Florida International University.

Raul Katz (Author of Module 6)

Raul L. Katz is Director of Business Strategy Research at the Columbia Institute for Tele-Information and an Adjunct Professor in the Finance and Economics Division at Columbia Business School. He is also President of Telecom Advisory Services (www.teleadvs.com), a firm that advises technology clients in the fields of strategy, regulation and business development. During his career, he has worked extensively in the planning and development of high technology businesses, particularly telecommunications. In the last two years, Dr. Katz has been focused on analyzing the economic impact of broadband, and the development of national broadband plans. He has led projects on the economic impact of broadband in the United States, Germany, Switzerland, Spain, Senegal, Panama, Philippines, Colombia, Mexico, Costa Rica and Ecuador.

Tim Kelly (Principal Editor)

Tim Kelly acted as Task Team Leader and led the research and drafting of this report. He is a lead ICT policy specialist working with the ICT Sector Unit and infoDev within the World Bank Group. He previously worked at the International Telecommunication Union (ITU) and Organisation for Economic Co-operation and Development (OECD). He is the author or co-author of more than 30 books in the field of ICT4D, including the OECD Communications Outlook and the ITU Internet Reports. He holds a PhD in geography from the University of Cambridge, U.K.

Sofie Maddens-Toscano (Co-Author of Module 2)

Sofie Maddens-Toscano is a Senior Director of Global Services at the Internet Society. She is an attorney specialized in international ICT policy, regulation, and trade policy in Asia and the Middle East, as well as in the Americas, Europe and Africa. For over 20 years, she has managed complex private sector, government, and regional and international projects and grants, defining and drafting legal and regulatory frameworks and texts, developing and implementing advocacy initiatives and corporate and government strategy recommendations and plans, and defining and executing training programs. Her scope of responsibility has focused in particular on the ICT and postal sectors as well as the information society (including Internet policy and governance, e-commerce, privacy, cybercrime and cyber security).

Michael Minges (Author of Module 7)

Michael Minges is an independent consultant with more than 20 years of experience advising governments and the private sector on ICT issues in developing countries. He previously worked for Telecommunications Management Group Inc. (TMG) where he was senior market analyst. Before joining TMG, he served as head of the Markets, Economics and Finance Unit at the International Telecommunication Union (ITU). While at the ITU he launched the World Telecommunications Development Report, a principal industry publication, and designed the Digital Access Index for measuring ICT progress.He also worked at the International Monetary Fund as an information technology specialist. Mr. Minges holds an MBA in information systems from George Washington University.

Rob Nicholls (Author of Module 4)

Rob Nicholls PhD is a telecommunications and media regulatory consultant, researcher and part-time lecturer. Rob’s career in the telecommunications and media sector spans thirty years including working as an advisor and as a regulator with the Australian Competition and Consumer Commission. His doctorate, awarded by the University of New South Wales, was on broadcasting regulation and he holds a bachelors degree (with honors) in electronics and communications engineering from the University of Birmingham in the UK. He is Australia’s first Adjudicator in a regime established to deal with disputes arising over both legacy services and migration to the Australian National Broadband Network. Rob is also the Principal Advisor, Consultancy with the law firm Webb Henderson.

John Ure (Author of Module 3)

John Ure is co-director of TRPC Pte Ltd, Singapore and is associate professor and director of the Technology Research Project (TRP )at the University of Hong Kong. Dr. Ure is an economist specializing in ICT issues and has worked extensively with the World Bank, the IFC, the ADB, UN agencies such as the ITU and ESCAP, and regional bodies such as APEC, ASEAN, PECC, and the APCICT in South Korea. He consults for ministries, regulators and private sector companies throughout the Asia Pacific region. He is on the international editorial boards of Telecommunications Policy and Info journals and his many publications include two books Telecommunications in Asia: Policy, Planning and Development (1995; 1997) and Telecommunications Development in Asia (2008).

David Wye (Co-Author of Module 2)

David Wye is a Vice President of Strategy and Policy at Telecommunications Management Group, Inc. (TMG). He has more than 25 years of experience in telecommunications policymaking, regulation and analysis. Mr. Wye held senior positions in the Federal Communications Commission’s Wireless Telecommunications Bureau and the U.S. Congress’ Office of Technology Assessment. He also worked for AT&T/Cingular Wireless and Lockheed Martin Corporation, dealing with spectrum regulation and policy, new telecommunication technologies as well as public safety. He obtained his graduate degree at Michigan State University, his M.A. at University of Southern California, and his B.S. at Georgetown University.

Masatake Yamamichi (Principal Editor)

Masatake Yamamichi is a consultant in the World Bank’s ICT Sector Unit. His expertise lies in ICT policies, telecommunications reform, and eGovernment, and their relevant areas, such as ICT-enabled social development and employment. He is also involved in operational work with client countries in the Middle East and North Africa and Europe and Central Asia as well as the unit’s global analytical work and portfolio review. He has contributed to a number of ICT-related publications as an author, researcher, and reviewer. He holds a bachelor’s degree in economics from the University of Tokyo and a master’s degree in international relations from the Maxwell School of Syracuse University.


Case Study Authors

Diana Anius

Diana Anius is a Manager with Dorani Consulting Ltd., an ICT consulting company based in Saint Lucia. Diana’s experience is in the development and adoption of advanced sustainable technology solutions that are relevant to the strategies and long-term direction of Government agencies and the private sector within developing countries. She has specific experience in the Eastern Caribbean region and has expertise in the review and development of ICT policies that are aligned to e-Government strategies.

Samantha Constant

Samantha Constant is an international development consultant focusing on social policy and programming in the Middle East and North Africa. Her portfolio includes the World Bank, International City/Council Management Association, FIKRA Research & Consultancy, among others. Prior to her current position, she was Special Advisor to James D. Wolfensohn and served as a director of the Middle East Youth Initiative at the Wolfensohn Center for Development at Brookings. Constant has led community-based trainings with youth in Morocco and Sri Lanka on the use of media for development. Her case study entitled Broadband in Morocco: Political Will Meets Socio-Economic Reality highlighted Morocco’s achievements in the ICT sector and opportunities for bottom-up innovations.

Helani Galpaya

Helani Galpaya is Chief Executive Officer of LIRNEasia, a pro-poor, pro-market think tank working across the emerging Asia Pacific. Her current research is on how the delivery of electricity and government services can be improved to serve the needs of urban poor micro entrepreneurs in Sri Lanka, India and Bangladesh. She has evaluated the ICT regulatory environments in South and South East Asian countries and written on the role of telecenters in delivering e-Government services to the poorest citizens in Asia. She is on the board of editors of Information Technology and International Development journal.

Michael Jensen

Michael Jensen is a South African independent ICT consultant focusing on developing countries. He co-founded one of Canada’s first Internet Service Providers in 1987 and since then he has accumulated 25 years of experience in the establishment of information and Communications systems in over 40 countries in Africa, as well as various countries in Latin America and Asia. Through his work with multilateral development organizations such as the World Bank, and the African Development Bank, as well as a number of private investors and governments, he has provided guidance in network design (national and international fiber optic backbones, wireless broadband, etc), market assessment, financial analysis and government policy needs for developing telecommunications and Internet-based networks.

Mandla Msimang

Mandla Msimang is a Managing Director of Pygma Consulting, a firm specializing in ICT policy, governance and regulation, and new market development. She possesses significant in-depth experience in the field of communications regulation ranging from convergence policy to competition policy and universal service and access. She has gained experience from several perspectives – working at different times for the regulator, for an operator, and as an independent consultant. She possesses significant familiarity with utility regulation, with a focus on ICT regulation; institutional frameworks; public policy; universal service and access; and competition policy.

Cagatay Telli

Cagatay Telli is a project manager on developing national broadband vision of Turkey in the Prime Minister’s Office of Turkey. His expertise lies in policy analysis with structural and time series techniques, analysis on financial accountant system, as well as strategy and performance management. He possesses profound experience in in multi-disciplinary and international projects that involve large number of institutions including World Bank, OECD, UNDP, Korean Development Institute, Turkish Prime Ministry, the State Planning Organization of Turkey, and Turkish Treasury.

Tran Minh Tuan

Prof. Dr. Tran Minh Tuan has more than 18 years experience in the telecommunications industry. He is the Vice President of the National Institute of Information and Communications Strategy, Ministry of Information and Communications of Vietnam. He worked as Director of General Affairs Division in Vietnam Telecoms International Company (VNPT International) under Vietnam Posts and Telecommunications Group (VNPT) in 1996 – 2003.